DSL Moving fields the same handful of Cincinnati questions on repeat: deposits, crew size, what crosses the river into Kentucky. Here’s a set you won’t find on the home page, the details customers ask once they’re already deep into planning. If yours isn’t below, (888) 278-9005 is open Monday through Saturday, 7am to 7pm.
Still have questions?
Submit the quote form for a same‑hour callback from Trent Oberholtzer, browse the full route list for long‑distance pricing, meet the crew on the team page, or fill the form with your move date. Call (888) 278-9005 or return to DSL Moving when you’re ready to book.
Are you a moving company?
Yes, DSL Moving is a fully licensed and insured Ohio moving company based in Cincinnati. State HHG license and DOT/MC interstate authority on file.
What are the deposit tiers if my plans change?
$95 holds the date. Cancel within 72 hours for a full refund. At 7 or more days out it’s turned into credit for a new date; under 24 hours out it’s kept.
Do you cross into Kentucky?
Yes, Kenton County is inside our standard local zone, no long‑distance pricing for Covington, Independence or nearby.
How do you handle stairs or a walk-up?
Trent notes stair count and length of carry during the walk‑through; it’s priced into the written figure, not added at the truck.
What packing materials come with a full pack?
Wrap, dish‑pack cartons, wardrobe boxes and paper are included in the flat pack rate; you don’t buy separate materials.
Do you move in winter?
Yes, Cincinnati crews run year‑round; Aaron builds extra buffer into the schedule on snow days but doesn’t cancel for cold.
Does Reds or Bengals game traffic affect scheduling?
Downtown and Norwood routes near game days get extra drive time built in; Aaron checks the schedule before confirming a loading window.
Can I get a same-day move?
Sometimes. Phone (888) 278-9005 and Melissa looks for an open slot on the truck calendar.
Can I get an estimate over video instead of in person?
Yes, Trent runs video walk‑throughs for anyone who’d rather skip the in‑home visit.
Do you subcontract any part of the job?
No, every job runs on a DSL Moving truck with our own crew, start to finish.
How do you size the crew for my move?
Two movers for a 1BR, three for a 2BR, four for a 3BR or larger. Trent adjusts on the walk‑through based on stairs and bulky items.
How far ahead should I book a long-distance lane?
Three weeks is typical so Brody can slot the long‑haul rig; Nashville and Charlotte runs sometimes need more lead time.
What counties do you serve?
Hamilton, Butler, Warren and Clermont in Ohio, plus Kenton County across the river in Kentucky.
Who handles a complaint if something goes wrong?
It goes to Daniel Scott Lang himself. Dial (888) 278-9005 and Melissa connects you that day.